Position: HQS Inspector

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Reports to: HQS & Housing Coordinator

FLSA Status:  Exempt

Full or Part-time:  Full – time

To apply, please send a résumé and cover letter to hr@hopeatlanta.org. Please include the position title in the subject line.

Summary

The HQS Specialist supports the HQS and Maintenance Coordinator in ensuring all HIV/AIDS subsidized units meet federal, state, and local requirements.

Primary Responsibilities

  • Work as directed to support the HOPE Atlanta organization and team members
  • Inspect properties, including grounds, structures, building systems and equipment, for compliance with HUD Housing Quality Standards (HQS).
  • Inspect properties for compliance with applicable local building codes and zoning ordinances that have been added to the HQS requirements.
  • Complete HQS inspections and reports, including quality control, complaint, initial, annual re-inspections, special inspections and other inspections as assigned.
  • Coordinate all inspections with landlords / property management
  • Identify and cite HQS deficiencies, discuss and document with owner/tenant, and prepare deficiency lists, memos, and reports. This should include establishing deadlines for the completion of work
  • Perform visual inspections on units identified as containing Lead Based Paint (LBP) to determine if LBP surfaces are deteriorating. Perform a visual LBP related inspection of soil and ground conditions as well.
  • Whenever entering a unit for a purpose other than an inspection, note any observed HQS deficiencies. This should include testing the smoke detectors whenever entering a unit
  • Provide information to HOPE Atlanta supervisor on units that do not qualify as HQS findings so that meetings can be scheduled to identify needed action.

Knowledge, Skills and Abilities

  • Working knowledge of HUD and HQS standards
  • Knowledge of working trades, principles, and practices necessary to conduct HQS inspections
  • Strong telephone etiquette
  • Strong organization, critical thinking, problem solving, communication and creative skills
  • Proficient in Microsoft Office Suite and cloud-based HMIS in a Windows environment
  • Strong professional writing and communication skills
  • Ability to inspect crawl spaces, attics, roofs: which requires climbing ladders and crawling under buildings
  • Willingness to be in an environment that presents periodic unsanitary conditions and stressful situations in occupied and unoccupied residences
  • Strong understanding and working knowledge of the program’s confidentiality procedures

Education, Experience, and Licensure

  • High school degree and vocational/technical school degree in an affiliated trade
  • Two years experience working in property management, building inspections, construction, or a technical trade such as plumbing, electrical or HVAC (an additional two years experience may substitute for the vocational school requirement)
  • Valid drivers license and reliable transportation
  • Must obtain visual Lead Based Paint inspection credential within first month
  • Must obtain CPR and First Aid certification within the first month
  • Must be HQS certified

 

 

Position: Case Manager 

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Reports to:  Program Manager- Housing Services

To apply, please send a résumé and cover letter to hr@hopeatlanta.org. Please include the position title in the subject line.

Summary 

The Case Manager is responsible for providing support to clients who are being serviced through the agency’s HIV/AIDS Program.  This includes any individual with HIV or AIDS seeking emergency services, temporary, transitional, stable and permanent supportive housing through HOPE Atlanta.

Primary Responsibilities

  • Work as directed to support the HOPE Atlanta organization and team members

Client Services

  • Provide initial client assessments and placement into Program
  • Develop Individual Service Plan to address needs and goals
  • Provide linkage to medical care, case management, mental health care, and substance abuse services
  • Work cooperatively with all HOPWA Programs and other programs that are linked to assist the client
  • Performs crisis counseling
  • Maintain ongoing communication with referring and partner case managers and agencies

Program Administration

  • Input and maintain current client information in ClientTrack, case files, service reports, etc.
  • Monitor program expenses
  • Maintain ongoing communication with partner agencies
  • Work with team members to identify safe, affordable housing and supportive housing
  • Negotiate leasing terms with property managers, landlords and program managers meeting the program and client’s requirements and needs
  • Maintain current contact information on all current and prior clients in the HOPE Atlanta required databases (includes name, address, telephone, family and friends information)
  • Utilizing HOPE Atlanta’s forms, conduct follow-up assessments and evaluations with clients and their families
  • Works to resolve problems or concerns between resident and residential provider
  • Maintains client information and records in a confidential manner
  • Provides data and statistics to Manager for weekly, monthly and quarterly reports or as needed
  • Reviews cases weekly with manager or as needed

Additional Responsibilities

  • Attends all required staff meetings and trainings
  • Assists in fundraising opportunities and participates in agency donor, community and after work events

Knowledge, Skills and Abilities

  • Knowledgeable of HIV/AIDS, mental illness, addiction, homelessness, or at-risk populations
  • Understanding and the ability to maintain accurate, confidential, quality records
  • Ability to work with clients who may present challenging behaviors
  • Knowledge of City, State, and Federal entitlement systems
  • Case management knowledge to serve clients needing services
  • Knowledge of HIPAA and ADA Compliance
  • Ability to work in a team environment
  • Quality organization, critical thinking, problem solving and communication skills
  • Proficient in MS Office Suite
  • Knowledge of or ability to quickly learn the ClientTrack technology
  • Flexible and ability to multi-task

Education

  • B.S. with a major in social work, Psychology, Human Services,  or other related degrees
  • Three years’ experience working in social services
  • Valid Driver’s License and a car is required