Position: Workforce Development Supportive Services Specialist

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Reports to: Director of Special Needs Housing

FLSA Status:  Exempt

Full or Part-time:  Full – time

To apply, please send a résumé and cover letter to hr@hopeatlanta.org. Please include the position title in the subject line.

Summary 

The Workforce Development Supportive Services Specialist is responsible for the daily supervision and operations of the workforce development and life skills components of the HIV/AIDS Program.

Primary Responsibilities                          

  • Work as directed to support the HOPE Atlanta organization and team members
  • Provides feedback and recommendations on workforce development and life skills budget needs
  • Develops and implements program design that increases income and life skills of program participants
  • Develops and implements annual curriculum for monthly life skills and workforce development workshops
  • Identifies outcome measurements and develops a system for tracking the outcomes
  • Work with individuals to collaboratively develop a job search plan in order to identify services and supports needed to choose, obtain, and maintain employment
  • Assess individual’s job seeking skills including: locating employment opportunities, resume writing, completing job applications, interviewing
  • Ensures services are provided in compliance with all funder requirements
  • Ensures all data is properly entered into HMIS and any other required tracking systems
  • Reviews client files (paper and HMIS) for accuracy prior to approving any disbursements
  • Participates in the organization’s leadership meetings

Knowledge, Skills and Abilities

  • Knowledge of mental illness, addiction, and homelessness
  • Understanding  of HOPWA regulations as outlined in the appropriate CFRs
  • Strong understanding and working knowledge of the program’s confidentiality procedures (within the first week of employment)
  • Strong understanding of the policies and procedures as outlined in the program manual (within the first two months of employment)
  • Strong organization, critical thinking, problem solving, communication and creative skills
  • Proficient in Microsoft Office Suite and cloud-based HMIS in a Windows environment
  • Ability to prioritize multiple projects while meeting key deadlines
  • Ability to delegate and manage well in a team environment
  • Strong professional writing and communication skills

Education, Experience, and Licensure

  • Undergraduate degree (BA, BS) with a major in social services, public administration, or related field
  • Five years experience in workforce development with special populations
  • Valid drivers license and reliable transportation
Position: Assistant Director of Special Needs Housing

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FLSA Status:  Exempt

Full or Part-time:  Full – time

To apply, please send a résumé and cover letter to hr@hopeatlanta.org. Please include the position title in the subject line.

Summary 

The Assistant Director of Special Needs Housing Program (SNHP) assists the Director of the Special Needs Housing Program (SNHP) and Program initiatives. 

Primary Responsibilities

  • Work as directed to support the HOPE Atlanta organization and team members
  • Works with the Director of SNHP Program in managing the HIV/AIDS Program.
  • Assists the Director of SNHP Program in managing the program budget
  • Assists the Director of SNHP Program in program planning, implementation, management and quality
  • Ensures the Housing Opportunities for Persons Living with Aids (HOPWA) Program adheres to Federal, State, local laws, program and grant requirements
  • Manages and supervises staff including but not limited to: selection, evaluation, training, caseload, etc.
  • Ensures intake, assessments and services are performed properly and are compliant with regulations and grant requirements
  • Ensures all data is properly entered into ClientTrack and any required tracking systems
  • Ensures program accountability, providing reports to funders, grants, etc.
  • Manages the process of sourcing housing locations, housing programs, securing and working with property managers
  • Represents the program and the agency in internal and external liaison activities
  • Develops and maintains relationships with state, county, and federal agencies, other behavioral health providers, and payers
  • Participates in the organization’s leadership meetings

Additional Responsibilities

  • Participates in county, state and federal planning as required
  • Conducts inspections, audits and surveys as assigned
  • Assists in fund raising opportunities and participates in agency donor and community events

Knowledge, Skills and Abilities

  • Five-years’ experience of case management working with people with HIV and AIDS
  • Knowledge and experience of case management working with people with mental illness, addiction & PTSD
  • Strong organization, critical thinking, problem solving, communication and creative skills
  • High aptitude for learning and ability to work with technology and people
  • Promotes a proficient workplace environment
  • Proficient in MS Office Suite, ClientTrack, and database systems, etc.  
  • Flexible and ability to multi-task
  • Able to delegate and manage well in a team environment
  • Ability to write quality grants and communication
  • Excellent verbal, written and communication skills

Education

  • B.S. with a major in social services, business, or other related degrees
  • Five-years’ experience in managing people
  • Valid Driver’s License and reliable transportation

 

Position: Outreach Case Manager  

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Reports to: Director of Homeless Outreach

FLSA Status:  Non-Exempt

Full or Part-time:  Full – time

To apply, please send a résumé and cover letter to hr@hopeatlanta.org. Please include the position title in the subject line.

Summary 

The Outreach Case Manager will be responsible for providing outreach, case management services and referral services to chronically homeless and homeless individuals.

Primary Responsibilities

  • Work as directed to support the HOPE Atlanta organization and team members
  • Perform street outreach by engaging individuals that are chronically homeless and/or homeless
  • Provide intensive case management support to individuals and connect to housing, mental health services and substance abuse intervention
  • Provide initial assessment to individuals who are chronically homeless and/or homeless
  • Refer to a mental health provider for ongoing services if applicable
  • Provide linkage to other agencies that will provide supportive services that include: substance abuse intervention, entitlements benefits, health care, child care, budget counseling, identification and housing referral
  • Maintain ongoing communication with partner agencies and those that will partner in client’s care
  • Develop ISP to address needs & goals
  • Connect consumers to First Step to access SSI/SSDI benefits if applicable
  • Maintain regular contact with participants through office visits, Gateway shelter visits and via the telephone

Additional Responsibilities

  • Complete eligibility screens for each participant
  • Maintain case files for each individual enrolled in ClientTrack HMIS system
  • Monitor program expenditures for all eligible activities
  • Complete and provide monthly reports to program manager
  • Enter case notes in ClientTrack HMIS system within 48 hours of contact
  • Attend community resource meeting as directed
  • Maintain ongoing communication with partnering agencies
  • Participate in HOPE Atlanta community events as requested

Knowledge, Skills and Abilities

  • Understanding of homeless outreach programs
  • Knowledgeable of mental illness, addiction and PTSD
  • Strong organization, critical thinking, problem solving, communication and creative skills
  • High aptitude for learning and ability to work with technology and people
  • Proficient in MS Office Suite, ClientTrack, and database systems, etc.  
  • Flexible and ability to multi-task
  • Able to function in a team environment
  • Excellent verbal, written and communication skills

Qualifications/Requirements

  • Bachelor’s Degree in Social Work, Psychology or in related field of social services and/or (4) four years’ experience working with homeless population or some equivalent combination of education and experience
  • Possess a valid Georgia driver’s license, with a good driving record and reliable transportation